Privacy Policy

This policy explains what information The Ashlyn Company (“we,” “us”) collects through theashlyncompany.com, how we use it, who helps us process it, and the choices you have. It covers this website only.

Information you give us

When you send an inquiry through the form on our Contact page, we collect:

• Your name, email address and phone number
• The service you're interested in (for example, Month-Of Coordination or Full Planning)
• Your message, including anything you choose to share about your wedding, such as date, location and budget

Along with your inquiry, the form also records how you found us: the page you sent it from, the website that referred you (if any), any campaign tags in the link you followed (“UTM” parameters), and, if you arrived by clicking one of our Google ads, Google's ad click ID (“gclid”).

If you call or text us, we receive your phone number and whatever you tell us.

Information collected automatically

When you visit the site, some information is collected automatically:

• Google Analytics uses cookies and similar technology to record which pages you visit, how you arrived, how long you stay, your approximate location (city or region), and your device and browser type. We use it to understand how the site is used.
• Google Ads uses cookies to tell us when someone who clicked one of our ads sends an inquiry, so we can measure which ads work. Google may also use this information to show our ads to people who have visited our site.
• Google Fonts: our typefaces load from Google's servers, which receive your IP address and browser information when a page loads.
• Hosting: our site is hosted by Cloudflare, which processes your IP address and basic request details (such as the page requested and your browser) to deliver the site and protect it from abuse.

Our links to Instagram, Facebook and TikTok are plain links. Those services only receive information about you if you click through to them, under their own privacy policies.

How we use your information

• To reply to your inquiry and schedule a consultation
• To plan and provide our services if you book with us
• To understand which pages, ads and referral sources bring us inquiries
• To keep the website secure and working

We don't send marketing email lists, and we don't sell your personal information.

Who processes your information

We rely on a few service providers, who handle information on our behalf:

• Soarello hosts our inquiry form and stores the inquiries you send us.
• Google provides Google Analytics, Google Ads and Google Fonts.
• Cloudflare hosts and delivers this website.

We may also disclose information if required by law, or to protect our rights or the safety of others.

Your choices

• Cookies: you can block or delete cookies in your browser settings. The site still works without them.
• Google Analytics: you can opt out with Google's Analytics opt-out browser add-on.
• Personalized ads: you can turn off ad personalization in Google's My Ad Center.
• Do Not Track: browsers' “Do Not Track” signals don't have an agreed standard, and our site doesn't currently respond to them.

Access, correction and deletion

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. California residents may have additional rights under California law. To make a request, call us at (714) 915-4913 or send a message through our Contact page. We'll confirm the request comes from you before acting on it, and we won't treat you differently for making it.

How long we keep it

We keep inquiries for as long as we need them to respond and for our business records, and client information for as long as needed to provide our services and meet legal and tax obligations. Analytics data is kept according to our Google Analytics settings.

Children

Our services are for adults planning events. This site isn't directed to children under 13, and we don't knowingly collect their information.

Changes to this policy

If we change what we collect or how we use it, we'll update this page and the effective date above.

Contact us

Questions about this policy? Call (714) 915-4913 (Mon–Sat, 9am–6pm PT) or reach us through our Contact page.